principles

ALWAYS GROW!

BE SIMPLE

HIRE CHARACTER FIRST, TALENT SECOND

CUSTOMER EXPERIENCE DRIVES EVERYTHING

MAKE MISTAKES, JUST NOT FATAL ONES

PERSONAL GOALS DRIVE BUSINESS GOALS

PEOPLE NEED TO BE INVOLVED IN DECISIONS THAT AFFECT THEM

EVERYTHING WE DO MUST BE TIED TO OUR MISSION

NO ONE OF US IS GREATER THAN ALL OF US

OUR CULTURE IS INFLUENCED BY THE WORST BEHAVIORS WE

TOLERATE

DO SOMETHING BIGGER THAN YOURSELF

RESULTS ARE EVERYTHING

ALWAYS CREATE “A GREAT PLACE TO WORK” AND “A GREAT

PLACE FOR CUSTOMERS TO DO BUSINESS”

ONLY COMPLAIN WITH A SOLUTION

Celebrate the wins, learn from your losses

“The passion from Club Pilates employees, instructors, and members has made it easy to stay motivated in growing the business and changing people’s lives.”